TrackAbout System Status
All Systems Operational

About This Site

Sometimes things go wrong. On the rare occurrence they do, we want to be as transparent about our status as we can.

So if things aren't entirely green and operational, just know that it's not you. It's us. And we're working on it.

You can use this page to sign up for notifications about upcoming maintenance and real-time alerts about service issues.

Production Services Operational
90 days ago
99.93 % uptime
Today
Production Application Web Site   ? Operational
90 days ago
99.93 % uptime
Today
Production TAMobile 6 Sync Services   ? Operational
90 days ago
99.93 % uptime
Today
Customer Test Services Operational
90 days ago
99.94 % uptime
Today
Customer Test TAMobile 6 Sync Services   ? Operational
90 days ago
99.88 % uptime
Today
Customer Test Application Web Site   ? Operational
90 days ago
100.0 % uptime
Today
Marketing Operational
90 days ago
99.96 % uptime
Today
Corporate Web Site   ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Production Uptime (via Pingdom) ?
Fetching
Past Incidents
Jun 24, 2018

No incidents reported today.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018
Resolved - The situation appears resolved at this time. It appears that temporary high CPU load across the web tier resulted in a general slowdown in the web servers' ability to process responses from Redis. We are attempting to determine the root cause of the high CPU load, but for now, this incident will be marked as resolved.
Jun 18, 17:55 EDT
Identified - We've identified that communication between web servers in the web farm and our Redis cache as the cause of slowness. We're continuing to investigate the root cause.
Jun 18, 17:28 EDT
Investigating - We are currently investigating slow performance of the TrackAbout service.
Jun 18, 16:49 EDT
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018
Completed - The scheduled maintenance has been completed.
Jun 12, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 15:30 EDT
Scheduled - TrackAbout will release new code to the ClientTest environment on Tuesday, June 12th, 2018 starting at 3:30 PM US Eastern Time (Tuesday, June 12th, 2018 19:30 UTC). There will be no downtime or service interruption during this release.
Jun 12, 13:46 EDT
Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.