TrackAbout System Status
All Systems Operational

About This Site

Sometimes things go wrong. On the rare occurrence they do, we want to be as transparent about our status as we can.

So if things aren't entirely green and operational, just know that it's not you. It's us. And we're working on it.

You can use this page to sign up for notifications about upcoming maintenance and real-time alerts about service issues.

Production Services Operational
Production Application Web Site ? Operational
Production TAMobile 6 Sync Services ? Operational
Customer Test Services Operational
Customer Test TAMobile 6 Sync Services ? Operational
Customer Test Application Web Site ? Operational
Marketing Operational
Corporate Web Site ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Production Uptime (via Pingdom) ?
Fetching
Production Apdex ?
Fetching
Past Incidents
Feb 26, 2017

No incidents reported today.

Feb 25, 2017
Completed - The scheduled maintenance has been completed.
Feb 25, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:00 EST
Scheduled - TrackAbout will perform server maintenance on Saturday, February 25, 2017 starting at 6:00 PM US Eastern Time (Saturday, February 25, 2017 23:00 UTC).

There will be no downtime or service interruption during this maintenance.
Feb 24, 17:09 EST
Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017
Postmortem - Read details
Feb 21, 13:41 EST
Resolved - All issues pertaining to the Production update have now been resolved.
Feb 21, 12:38 EST
Identified - We've identified the issue and working to restore normal function.

Symptoms users may have noticed include:

- Failures importing invoices or orders
- Failures while editing customers in the web site.
Feb 21, 11:54 EST
Investigating - We are experiencing some issues with the Production code update that is currently underway. We are writing to let you know we are aware and will update shortly with more information.
Feb 21, 11:00 EST
Completed - The scheduled maintenance has been completed.
Feb 21, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 09:30 EST
Scheduled - TrackAbout will release new code to the Production environment on Tuesday, February 21st, 2017 starting at 9:30 AM US Eastern Time (Tuesday, February 21st, 2017 14:30 UTC). During the maintenance window, there may be a brief period of service unavailability while the new code comes online, usually lasting only a few minutes.
Feb 17, 16:59 EST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017
Completed - The scheduled maintenance has been completed.
Feb 14, 17:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 16:00 EST
Scheduled - TrackAbout will release new code to the ClientTest environment on Tuesday, February 14, 2017 starting at 4:00 PM US Eastern Time (Tuesday, February 14, 2017 21:00 UTC). During the maintenance window, there may be a brief period of service unavailability while the new code comes online, usually lasting only a few minutes.
Feb 14, 15:10 EST
Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.