TrackAbout System Status
All Systems Operational

About This Site

Sometimes things go wrong. On the rare occurrence they do, we want to be as transparent about our status as we can.

So if things aren't entirely green and operational, just know that it's not you. It's us. And we're working on it.

You can use this page to sign up for notifications about upcoming maintenance and real-time alerts about service issues.

Production Services Operational
90 days ago
99.99 % uptime
Today
Production Application Web Site ? Operational
90 days ago
99.96 % uptime
Today
Production TAMobile 6 Sync Services ? Operational
90 days ago
99.99 % uptime
Today
TAMobile 7 iOS ? Operational
90 days ago
100.0 % uptime
Today
TAMobile 7 Android Operational
90 days ago
100.0 % uptime
Today
Application-Sent Email Delivery ? Operational
90 days ago
100.0 % uptime
Today
Custom Reports and OpenData ? Operational
90 days ago
100.0 % uptime
Today
Secure SFTP and FTPS Services ? Operational
90 days ago
100.0 % uptime
Today
Customer Test Services Operational
90 days ago
99.99 % uptime
Today
Customer Test TAMobile 6 Sync Services ? Operational
90 days ago
100.0 % uptime
Today
Customer Test Application Web Site ? Operational
90 days ago
99.99 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Corporate Web Site ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Inbound Phone Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Production Uptime (via Pingdom) ?
Fetching
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Postmortem - Read details
May 13, 16:13 EDT
Resolved - We have identified and resolved the issue. We have verified that all services are operational.
May 13, 04:20 EDT
Update - The TAM6 sync services are operational now. We are continuing to investigate.
May 13, 02:26 EDT
Update - The web site is operational, but the TAM6 sync services are currently down. We are continuing to investigate.
May 13, 02:09 EDT
Update - We are continuing to investigate this issue.
May 13, 02:04 EDT
Investigating - We just experienced an outage in our application. The main web site is operational now. We are checking different areas of the application to verify that they are all operational.
May 13, 01:59 EDT
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.