TrackAbout System Status
All Systems Operational

About This Site

Sometimes things go wrong. On the rare occurrence they do, we want to be as transparent about our status as we can.

So if things aren't entirely green and operational, just know that it's not you. It's us. And we're working on it.

You can use this page to sign up for notifications about upcoming maintenance and real-time alerts about service issues.

Uptime over the past 90 days. View historical uptime.
Production Services Operational
90 days ago
99.99 % uptime
Today
Production Application Web Site ? Operational
90 days ago
99.99 % uptime
Today
Production TAMobile 6 Sync Services ? Operational
90 days ago
99.99 % uptime
Today
TAMobile 7 iOS ? Operational
90 days ago
100.0 % uptime
Today
TAMobile 7 Android Operational
90 days ago
100.0 % uptime
Today
Customer Test Services Operational
90 days ago
99.99 % uptime
Today
Customer Test TAMobile 6 Sync Services ? Operational
90 days ago
99.99 % uptime
Today
Customer Test Application Web Site ? Operational
90 days ago
99.99 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Corporate Web Site ? Operational
90 days ago
100.0 % uptime
Today
Inbound Telephone Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Production Uptime (via Pingdom) ?
Fetching
Past Incidents
Jul 9, 2020

No incidents reported today.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020
Production Environment Deployment for the AWS0320 release
Completed - The scheduled maintenance has been completed.
Jul 6, 10:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 10:30 EDT
Scheduled - TrackAbout will release new code to the Production environment on Monday, July 6th, 2020 starting at 10:30 AM US Eastern Time (Monday, July 6th, 2020 14:30 UTC).

There will be no downtime or service interruption.

New Application Web Site Version: 15.0.320.24
New TAMobile 6 Version: 6.0.320.3
Jul 6, 10:09 EDT
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020
Production - End of Life for TLS 1.0 and 1.1
Completed - The scheduled maintenance has been completed.
Jun 30, 10:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 10:01 EDT
Scheduled - On Tuesday, Jun-30 2020, TrackAbout will make permanent the change to remove support for Transport Layer Security (TLS) 1.0 and 1.1.

Only TLS 1.2 will be supported going forward.

This is the end of a long journey that began in February 2020 with our first announcement to customers that this change was coming.

Throughout this journey, we have striven to provide as much information and notice as possible to our customers to give you time to prepare and test for this change.

Please check our documentation regarding this change for complete details, test plans, and troubleshooting steps. https://meta.trackabout.com/w/index.php?title=Critical_Announcement:_TrackAbout_End_of_Life_for_TLS_1.0_and_TLS_1.1

Thank you,

TrackAbout
Jun 25, 11:40 EDT
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

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