TrackAbout System Status
All Systems Operational

About This Site

Sometimes things go wrong. On the rare occurrence they do, we want to be as transparent about our status as we can.

So if things aren't entirely green and operational, just know that it's not you. It's us. And we're working on it.

You can use this page to sign up for notifications about upcoming maintenance and real-time alerts about service issues.

Production Services Operational
90 days ago
99.99 % uptime
Today
Production Application Web Site ? Operational
90 days ago
99.99 % uptime
Today
Production TAMobile 6 Sync Services ? Operational
90 days ago
99.99 % uptime
Today
TAMobile 7 iOS ? Operational
90 days ago
100.0 % uptime
Today
TAMobile 7 Android Operational
90 days ago
100.0 % uptime
Today
Application-Sent Email Delivery ? Operational
90 days ago
100.0 % uptime
Today
Customer Test Services Operational
90 days ago
100.0 % uptime
Today
Customer Test TAMobile 6 Sync Services ? Operational
90 days ago
100.0 % uptime
Today
Customer Test Application Web Site ? Operational
90 days ago
100.0 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Corporate Web Site ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Inbound Phone Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Production Uptime (via Pingdom) ?
Fetching
Past Incidents
Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Completed - The scheduled maintenance has been completed.
Jun 9, 11:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:00 EDT
Scheduled - TrackAbout will release new code to the Production environment on Wednesday, June 9th, 2021 starting at 10:00 AM US Eastern Time (Wednesday, June 9th, 2021 14:00 UTC).

There will be no downtime or service interruption.

New Application Web Site Version: 15.0.325.21
New TAMobile 6 Version: 6.0.325.1
Jun 9, 09:44 EDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021
Resolved - Performance has stabilized. We're resolving this incident.
May 31, 09:39 EDT
Monitoring - CPU increase is now complete and performance is looking better. We will continue to monitor.
May 31, 05:34 EDT
Identified - We have been troubleshooting slow performance over the past hour. We have chosen to increase our Azure SQL CPU power by 40% to combat the slowness. Slowness may continue while the increase comes online.
May 31, 05:24 EDT