TrackAbout System Status
All Systems Operational

About This Site

Sometimes things go wrong. On the rare occurrence they do, we want to be as transparent about our status as we can.

So if things aren't entirely green and operational, just know that it's not you. It's us. And we're working on it.

You can use this page to sign up for notifications about upcoming maintenance and real-time alerts about service issues.

Uptime over the past 90 days. View historical uptime.
Production Services Operational
90 days ago
99.99 % uptime
Today
Production Application Web Site ? Operational
90 days ago
99.99 % uptime
Today
Production TAMobile 6 Sync Services ? Operational
90 days ago
99.99 % uptime
Today
TAMobile 7 iOS ? Operational
90 days ago
100.0 % uptime
Today
TAMobile 7 Android Operational
90 days ago
100.0 % uptime
Today
Application-Sent Email Delivery ? Operational
90 days ago
100.0 % uptime
Today
Customer Test Services Operational
90 days ago
100.0 % uptime
Today
Customer Test TAMobile 6 Sync Services ? Operational
90 days ago
100.0 % uptime
Today
Customer Test Application Web Site ? Operational
90 days ago
100.0 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Corporate Web Site ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Inbound Phone Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Production Uptime (via Pingdom) ?
Fetching
Past Incidents
Jul 28, 2021

No incidents reported today.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Customer Test Scheduled Maintenance
Completed - The scheduled maintenance has been completed with zero downtime.
Jul 24, 12:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 12:30 EDT
Scheduled - The customer test environment (test.trackabout.com) will be undergoing scheduled maintenance during this time. There is a potential for a full outage of this environment during this time period.

The customer test environment is not Production, and does not carry the same Service Level Agreement (SLA) as Production.

We understand that our customers do use this environment to test new features and perform some training exercises. In consideration of this, we will be taking precautions to try to avoid downtime, but please be aware it may be necessary to take the service offline to make the necessary changes.
Jul 23, 11:50 EDT
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Production Environment Patch Deployment for the AWS0325 release
Completed - The scheduled maintenance has been completed.
Jul 20, 13:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 11:30 EDT
Scheduled - TrackAbout will release new code to the Production environment on Tuesday, July 20th, 2021 starting at 11:30 AM US Eastern Time (Tuesday, July 20th, 2021 15:30 UTC]).

There will be no downtime or service interruption.

New Application Web Site Version: 15.0.325.51
Jul 20, 10:00 EDT
Production Environment Patch Deployment for the AWS0325 release
Completed - The scheduled maintenance has been completed.
Jul 20, 02:48 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:30 EDT
Scheduled - TrackAbout will release new code to the Production environment on Tuesday, July 20th, 2021 starting at 2:30 AM US Eastern Time (Tuesday, July 20th, 2021 6:30 UTC).

There will be no downtime or service interruption.

New Application Web Site Version: 15.0.325.49
Jul 20, 02:29 EDT
Jul 19, 2021
Production Environment Patch Deployment for the AWS0325 release
Completed - The scheduled maintenance has been completed.
Jul 19, 10:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 10:00 EDT
Scheduled - TrackAbout will release new code to the Production environment on Monday, July 19th, 2021 starting at 10:00 AM US Eastern Time (Monday, July 19th, 2021 14:00 UTC).

There will be no downtime or service interruption.

New Application Web Site Version: 15.0.325.48
Jul 16, 16:27 EDT
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

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