TrackAbout System Status
All Systems Operational

About This Site

Sometimes things go wrong. On the rare occurrence they do, we want to be as transparent about our status as we can.

So if things aren't entirely green and operational, just know that it's not you. It's us. And we're working on it.

You can use this page to sign up for notifications about upcoming maintenance and real-time alerts about service issues.

Production Services Operational
90 days ago
99.99 % uptime
Today
Production Application Web Site ? Operational
90 days ago
99.98 % uptime
Today
Production TAMobile 6 Sync Services ? Operational
90 days ago
99.98 % uptime
Today
TAMobile 7 iOS ? Operational
90 days ago
100.0 % uptime
Today
TAMobile 7 Android Operational
90 days ago
100.0 % uptime
Today
Customer Test Services Operational
90 days ago
99.98 % uptime
Today
Customer Test TAMobile 6 Sync Services ? Operational
90 days ago
99.98 % uptime
Today
Customer Test Application Web Site ? Operational
90 days ago
99.98 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Corporate Web Site ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Inbound Phone Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Production Uptime (via Pingdom) ?
Fetching
Past Incidents
Jan 27, 2021

No incidents reported today.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021
Resolved - The performance tier upgrade has completed and we are monitoring.
Jan 22, 04:46 EST
Update - The database performance tier change takes some time. We're at 50% conversion at this time and expect the transition will continue to process over the next half hour until all databases are in the new performance tier.
Jan 22, 04:02 EST
Identified - We are experiencing prolonged high consumption of CPU in our Azure SQL Database environment. To compensate, we are increasing the performance tier of the database server. This may result in temporary database disconnections as the change takes effect.
Jan 22, 03:23 EST
Investigating - We are experiencing degraded performance and intermittent web page failures for some customer instances. We are investigating.
Jan 22, 03:10 EST
Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.